As a highly disciplined and detail oriented professional, I understand that organizing my everyday tasks plays a crucial role towards success and meeting the client goals. I believe that collaboration and open communication with teammates is a plus to attain the same goal and success. As an employee, I always act as a positive role model for the company, keep my teammates motivated and committed to give my best produce quality results.
Experience: 10+ years
Assisting customers with their booking concerns. Providing options and resolutions. Assisting in cancelling and rebooking tickets
Experience: 1 - 2 years
● Lead Generation ● Email and Call Management ● Cold Calling ● Other Administrative Tasks
Experience: 5 - 10 years
● Travel Account/Premium Airline Campaign Background ● Conflict Resolution ● Email and Call Management ● Sending appeals via email to clients for approval
Experience: 6 months - 1 year
● Assist with account creation, fan club registrations, and online purchases. ● Maintain and update user accounts with accuracy and attention to detail. ● Collaborate with the team on various tasks related to ticket reselling operations. ● Utilize tools such as Multilogin, Google Sheets, and Ticketmaster to streamline processes.
Experience: 10+ years
● Travel Account/Premium Airline Campaign Background ● Conflict Resolution ● Email and Call Management ● Sending appeals via email to clients for approval ● Staff Task Management ● Real Time Agent Support ● First Line of Escalations ● People/Team Management ● Other Administrative Tasks
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