Claudette
Customer Support Specialist | Email , Chat & Phone | 6+ Years (Airline & AU Clien
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.70/hour ($909.09/month)
Bachelors degree
Last Active
June 6th, 2026 (3 days ago)
Member Since
April 13th, 2023
Profile Description
Hi! I'm reliable and detail-oriented Customer Support Specialist with over 6 years of experience helping businesses deliver excellent customer service through
I've worked with a Singapore-based airline company and a Melbourne-based gardening business, handling customer inquiries, appointment scheduling, and issue resolution. I'm used to managing high-volume requests while keeping responses fast, clear, and professional.
Here's how I can help your business:
- Handled inbound and outbound calls
- Respond to customer
- Manage appointment setting and scheduling
- Resolve customer concerns with empathy and professionalism
- Support daily admin tasks and data entry
Tools I'm experienced with:
- CRM systems (Salesforce, ServiceM8, Amadeus)
- Softphone systems (3CX, Avia)
- Google workspace (Docs, Sheets)
- Microsoft Excel, Teams, Word, PowerPoint, Outlook, OneDrive
I'm known for staying calm under pressure, communicating clearly, and making sure every customer feels heard and taken care of. I also learn new tools quickly and follow systems well, so I can get up to speed fast.
My goal is to make your operations smoother and your customers happier by providing consistent, high-quality support.
If you're looking for someone dependable who gets things done right, I'd love to be part of your team.
Click and View my Portfolio:
Top Skills
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Travel Planning
Experience: Less than 6 months
Other Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Talisay City, Cebu
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 28
- Influence: 7
- Steadiness: 24
- Compliance: 42
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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