Kentaroh

Operation Manager| SOP Specialist | Sr. Executive Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $9.33/hour ($1,802.27/month)

Associates degree

Last Active

June 3rd, 2026 (6 days ago)

Member Since

March 21st, 2023

Profile Description

Hi, I’m Ken ---------- — an Executive & Operations VA with 10+ years of experience supporting CEOs, founders, and fast-growing teams. I specialize in project management, operations, and executive support, helping businesses create structure, scale smoothly, and operate with clarity.

I bring a strong background in BPO leadership, e-commerce operations, team management, and systems building, allowing me to streamline workflows and eliminate inefficiencies that cost time and focus.

I help business owners save 10–15+ hours per week by optimizing their processes, managing high-level admin, and keeping projects moving forward.

Core Skills & Strengths

Website Builder

Executive Support & Administration

Calendar management, inbox organization, research, documentation

Travel coordination & scheduling across multiple time zones

Executive reporting and decision-support documents

Operations & Process Optimization

SOP creation, workflow mapping, and system improvements

Operations management and KPI tracking

Cross-functional coordination (clients, vendors, teams)

Building scalable processes and digital operating systems

Project Management

Task tracking, deadline management, and deliverable monitoring

Project planning and resource coordination

Process improvement and operational audits

Team communication and progress reporting

Client Success & Communication

Client onboarding, support, and relationship management

Ensuring smooth client experiences and timely follow-ups

Managing client expectations and service delivery workflows

Top Skills

Experience: 2 - 5 years

I create and improve Standard Operating Procedures, streamline processes, and introduce best practices that save time and reduce errors.

Experience: 2 - 5 years

I am an experienced Operations Manager with a strong background in streamlining business processes, leading teams, and driving efficiency. I specialize in workflow optimization, SOP creation, and cross-functional coordination to ensure smooth day-to-day operations. In my past roles, I have successfully managed teams, monitored KPIs, improved service delivery, and built scalable systems that reduce costs and boost productivity. I’m skilled in handling client relations, vendor management, and process improvements, ensuring both internal teams and external partners stay aligned. I bring a solutions-focused mindset, strong leadership, and proven problem-solving skills, making me confident in my ability to support business growth and operational excellence.

Experience: 2 - 5 years

I am an experienced Executive Assistant with a proven track record of supporting C-level leaders and managing complex operations. I specialize in calendar management, travel coordination, and scheduling across global time zones, ensuring executives stay organized and focused on priorities.

Other Skills

Experience: 5 - 10 years

I prepare reports, meeting agendas, analytics, and minutes to support data-driven decision-making and accountability.

Experience: 5 - 10 years

I identify issues early, recognize patterns, and implement practical solutions that keep projects and operations on track.

Experience: 2 - 5 years

I prepare reports, meeting agendas, analytics, and minutes to support data-driven decision-making and accountability.

Experience: 5 - 10 years

I lead and coach teams, monitor KPIs, and foster collaboration to meet goals and deliver consistent results.

Basic Information

Age
31
Gender
Male
Website
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Address
General Trias, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 14
Influence: 15
Steadiness: 20
Compliance: 51
English
C2(Advanced/Mastery)
Government ID
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