Hazel
Customer Service & Escalations Specialist | 10+ Years BPO | Banking & Admin Supp
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
High school diploma
Last Active
May 18th, 2026 (22 days ago)
Member Since
February 21st, 2023
Profile Description
I’m a customer service professional with over 10 years of experience in the BPO industry, specializing in banking support, escalations, and client retention.
I have handled inbound calls, complex account concerns, and supervisor-level escalations while maintaining strong customer satisfaction and compliance standards.
I am highly organizedand detail oriented. I thrive in fast-paced environments and ensure every client interaction reflects professionalism and empathy.
I am now seeking a long-term remote role where I can provide exceptional support while growing with the company.
Top Skills
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Team Leadership
Experience: Less than 6 months
Office and Administration » Administrative Support
Experience: Less than 6 months
Office and Administration » Data analysis
Experience: 2 - 5 years
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 27%
- Influence: 18%
- Steadiness: 32%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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