WORK HIGHLIGHT
-Processed customer orders accurately as a Provisioning Officer for a telecommunications company
-Handled customer concerns through
-Provided excellent customer support by resolving service-related inquiries efficiently
-Managed billing and finance tasks, including chasing outstanding invoices and processing payments
-Resolved customer billing and payment disputes professionally and in a timely manner
-Maintained accurate records while ensuring compliance with company policies
-Worked effectively with minimal supervision while meeting performance targets
KEY SKILLS
-Customer Service & Support
-Inbound and Outbound Calling
-Order Processing & Provisioning
-Billing and Payment Processing
-Invoice Follow-up & Dispute Resolution
-Strong Communication Skills
-Team Collaboration
-Time Management
-Integrity & Professionalism
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