Francis
Virtual Assistant / Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.93/hour ($953.60/month)
Bachelors degree
Last Active
April 29th, 2026 (41 days ago)
Member Since
January 8th, 2021
Profile Description
I'm a results-driven Customer Service Assistant with over two years of experience supporting both e-commerce and financial businesses. My expertise lies in delivering exceptional customer service, troubleshooting complex issues, and providing effective alternative solutions that enhance customer satisfaction and loyalty.
I quickly adapt to new tools and processes, with experience using Microsoft Word, Excel, Google Docs, Google Sheets, and Zendesk. My goal is to deliver efficient, detail-oriented support that eases workloads and drives positive results for the company.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Handling email inquiries and providing a resolution.
Customer Support » Chat Support
Experience: 1 - 2 years
Assisting and resolving a consumer's issue through chat.
Customer Support » Customer Service
Experience: 1 - 2 years
Assisting and resolving a customer's issue.
Other Skills
Customer Support
Experience: 1 - 2 years
Customer Support » Ecommerce
Experience: 1 - 2 years
Office and Administration » Email Handling
Experience: 1 - 2 years
Handling email inquiries of the customers and providing a resolution.
Office and Administration » Email Management
Experience: 1 - 2 years
Office and Administration » Debt Collection
Experience: Less than 6 months
Customer Support » Sales Support » Ticket Booking
Experience: 1 - 2 years
Customer Support » Back Office Support
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, 4th District
- Tests Taken
- IQ
- Score: 124
- DISC
- Dominance: 31%
- Influence: 20%
- Steadiness: 33%
- Compliance: 16%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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