Customer Support Associate | 4+ Years in Ecommerce | Email Support, Orders & Returns | Shopify, Zendesk, Gorgias, Zoho | Appstle | Circuit | Proven Track Record in Customer Satisfaction & Process Optimization

Hello & Welcome!
I’m Maria from the Philippines, as a dedicated and resourceful Virtual Assistant, I'm here to help lighten your workload and let you focus on what truly matters. With a strong eye for detail and a commitment to efficiency, I offer personalized support in a variety of areas. From managing your Shopify store to creating high-quality graphics, I provide versatile assistance that ensures your business thrives.

Even though my background is in Computer Science, I’ve always been drawn to creative work. That passion inspired me to dive into freelance graphic design and later branch out into the e-commerce industry as a virtual assistant.

Hi! I'm Mary Grace, a dedicated Customer Support and E-commerce Virtual Assistant with over 7 years of experience helping US-based businesses deliver exceptional customer service.

I specialize in handling customer inquiries through chat and email while ensuring every customer has a positive experience. I have worked with retail, healthcare, and fintech companies, giving me a strong understanding of customer care, problem-solving, and business operations.

My expertise includes:

- Shopify Order Management
- Amazon Seller Central
- Gorgias, Zendesk & Salesforce CRM
- Stripe Customer Support
- Order Tracking & Fulfillment
- Refunds, Returns & Replacements
- Amazon A-to-Z Claims & Negative Review Management
- Customer Retention & Escalation Handling
- Data Entry & Administrative Support
- Email & Live Chat Support
- Calendar & Email Management
- Basic Social Media Management

I am detail-oriented, organized, and able to manage high ticket volumes while maintaining excellent customer satisfaction. I enjoy solving customer issues, improving processes, and becoming a reliable member of long-term remote teams.

I'm experienced working with US clients, comfortable with EST, PST, and Australian time zones, and equipped with a reliable internet connection, backup internet, and a dedicated work equipment.

If you're looking for someone who communicates well, learns quickly, takes ownership, and genuinely cares about your customers, I'd love the opportunity to help your business grow.

Let's work together!

I am a detail-oriented Virtual Assistant specializing in Shopify store management, Meta Ads support, and bookkeeping. I help e-commerce businesses streamline operations, improve product visibility, and support data-driven growth.

I have experience in product listing, product research, SEO-optimized descriptions, variant setup, and store organization. I also assist in creating and managing Meta Ads campaigns to help drive traffic and increase conversions. On the administrative side, I handle bookkeeping support, invoicing, and basic financial tracking to keep business operations organized and up to date.

Welcome to my online jobs profile. Before you review my profile description, please note that my rate is $40 per hour. If this does not fit within your budget, I kindly ask you to consider other jobseekers. I am a professional Shopify developer with extensive experience.


I have spent the last 10 years building and managing Shopify stores as a Senior Developer with a strong background in:
- Theme Customization
- App Integration
- Responsive Design
- SEO and Analytics
- Product Management
- Payment and Shipping Configuration
- Security and Compliance
- Custom Liquid Coding
- Third-Party API Integration
- Shopify Scripts
- UX/UI Design
- Data Migration
- Performance Optimization
- Shopify Plus Features
- Inventory Management
- Multi-channel Integration
- Automated Workflows
- Custom Reports and Analytics
- Order Management
- Multi-language Support
- Custom Checkout Experiences
- Payment Gateway Customization
Here are the programming languages in which I am an expert:
- Liquid
- HTML
- CSS
- JavaScript
- PHP
- SQL
I am experienced with various CMS platforms, including WordPress, Drupal, and Joomla. However, my primary focus is on developing with Shopify. That said, I am open to working with other CMS platforms if the opportunity arises.
If you have any doubts about my job summary, please feel free to review my client ratings on my profile. My previous clients have given me the highest ratings and positive feedback, reflecting their satisfaction with my work.
Portfolio:
https://bit.ly /NicholeJohnEhilla

I have been working with Shopify stores with different niches since 2012. I can create a store from scratch to riches. I can work on your product research and listing, email customer service, resolve your Paypal disputes and order fulfillment. I have also a background on Facebook ads which can help you get a sale for your store.
I am very hardworking and dedicated to my job, it is my passion to help my clients. I preferred to work for a long time in a company.

Hi! I’m Philip, an E-commerce Graphic Designer and Paid Media Creative Specialist with over 5 years of graphic design experience and 2 years of video editing experience.

I help DTC and e-commerce brands transform product features into clear, attractive, and conversion-focused creatives. My goal is not just to make designs look good, I create visuals that capture attention, communicate benefits, build trust, and support sales.

WHAT I CAN HELP YOU WITH:

• Meta and Facebook static ad creatives
• Ad variations for creative testing
• Shopify product listing images
• Amazon listing images and A+ Content banners
• Klaviyo and email marketing graphics
• Landing page and sales funnel designs
• Short-form video ads, Reels, and product videos
• Website banners and social media content
• Print and promotional materials

E-COMMERCE EXPERIENCE

I have worked with DTC and e-commerce businesses in industries such as supplements, beauty, footwear, travel, campervan accessories, lifestyle products, and retail.

I understand how to turn product information into benefit-focused visuals that are easy for customers to understand. I can also create multiple hooks, layouts, and creative variations for advertising campaigns.

TOOLS I USE:

• Adobe Photoshop
• Canva
• CapCut
• Adobe Firefly
• Shopify
• Amazon listing and A+ design
• Klaviyo and HubSpot
• WordPress
• AI-powered creative tools
• Google Drive, Slack, Trello, and Monday.com

WHY CLIENTS WORK WITH ME:

• More than 5 years of professional design experience
• Strong understanding of e-commerce and paid advertising
• Clean, organized, and brand-consistent designs
• Comfortable following briefs and brand guidelines
• Open to feedback and creative revisions
• Reliable communication and organized file delivery
• Available for full-time, part-time, and long-term work

I’m currently looking for an opportunity where I can support a growing brand or creative team. Whether you need ongoing ad creatives, e-commerce product images, email graphics, or video content, I’m ready to help.

Send me a message here with information about your brand and the creatives you need. I would be happy to discuss how I can support your business. Or you can send me an email at prsalvacion@gmail.com

I am a Shopify Product Listing Specialist with over five years of hands-on experience managing product listings across multiple e-commerce stores. I have worked with fashion, jewelry, beauty, home essentials, pet products, furniture, appliances, and car accessories — handling everything from product uploads and variant management to SEO-optimized titles and descriptions.

My Shopify experience includes working with clients in the US, EU, and UK, using tools like the Kopy app for imports, ChatGPT, Claude, and Gemini for content creation, DeepL and Google Translate for multilingual listings, and Canva and AI tools for basic image editing and background removal. I also have experience creating product reviews, managing inventory via Google Sheets, integrating size charts, and following client SOPs closely.

Beyond Shopify, I have a solid background in audit and accounting, having worked as an Audit Assistant, Staff Auditor, and Internal Audit Officer for companies in the Philippines. This gives me a strong eye for accuracy, consistency, and detail — qualities I bring into every listing I work on. I have recently earned a Xero Certification and completed an online course in Xero and QuickBooks bookkeeping, further strengthening my financial and administrative skill set.

Tools & Skills:

Shopify (listings, collections, variants, etc.)
ChatGPT, Claude, Gemini, DeepL, Quillbot, Jasper AI
Excel / Google Sheets / Google Docs / Google Workspace, WPS, Trello, Slack, Discord
Canva (image/video/gif editing, logo placement, text overlay)
Audit, Accounting & Data Entry
Xero (Certified) | QuickBooks (Bookkeeping Course)

Experienced in administrative support and eager to help sellers succeed. I am committed to accuracy, efficiency, and excellent service. I am organized, motivated, and dedicated to producing high-quality work on every project.

I help eBay, Amazon, Shopify sellers save time by managing daily store operations. I can assist with product sourcing, listing creation, title optimization, inventory updates, order fulfillment, data entry, and customer service. My goal is to help your business grow through quality support.

Capable of identifying winning products, creating optimized product listings, managing online stores, and implementing marketing strategies to drive sales and customer engagement. Detail-oriented, organized, and committed to helping businesses grow their online presence and profitability

Grow Smarter, Not Harder.

Most eCommerce stores lose revenue not because of poor products — but because of inaccurate listings, weak data validation, and inconsistent operational systems. I help prevent that. As a detail-driven E-Commerce Virtual Assistant specialising in Shopify product management and Amazon sourcing, I combine structured execution with profitability analysis to ensure every product listed is accurate, conversion-ready, and commercially viable. From disciplined catalogue organisation to data-backed sourcing using Keepa and SellerAmp SAS, I focus on protecting margins, improving efficiency, and supporting sustainable growth — not just completing tasks.

On Shopify, I specialise in accurate and conversion-focused product listing management. I use Poky for structured product imports, ensuring clean catalogue organisation, proper variant setup, accurate size charts, correct pricing, and inventory monitoring. I maintain organised workflows using Notion to ensure transparency and efficiency in product pipelines. I also create engaging Facebook ad creatives to support product launches and scaling campaigns.

On the Amazon marketplace, I focus on data-driven product research and profitability analysis. I source high-ROI opportunities using advanced analytics tools such as Keepa and SellerAmp SAS, applying strict validation methods including historical price analysis, sales rank evaluation, Buy Box consistency, and competition assessment. I also support listing optimisation and daily operational tasks to maintain smooth store performance.

I am proactive, organised, and highly attentive to detail. My priority is accuracy, profitability, and operational efficiency — ensuring every product listed and every sourcing decision contributes to sustainable business growth.

If you are looking for a dependable E-commerce VA who understands both operational structure and profit strategy, I am ready to support your store.

CORE SKILLS & SERVICES
- Product importing and listing management
- Variant creation (size, color, SKU structuring)
- Collection organization and tagging structure
- Inventory tracking and out-of-stock monitoring
- Product description formatting and optimization
- Size chart implementation and verification
- Back-end store organization and clean-up
- Facebook ad creative creation for product campaigns
- Amazon & E-commerce Support
- Amazon Product Research (Private Label / Wholesale)
- Product Sourcing & Validation
- Profitability & Pricing Analysis
- Keepa Trend & Sales Rank Analysis
- Supplier Research & Product Evaluation
- Daily Sourcing Strategy & Reporting

TOOLS & PLATFORMS
_ Poky
- Notion
- Canva
- Google Sheets
- Keepa
- SellerAmp (SAS)
- Amazon Seller Central

Hi, I'm May Guerra, an aspiring E-commerce Virtual Assistant with a strong interest in supporting online businesses.

Although I am new to the e-commerce industry, I am eager to learn and committed to building my skills in supporting Amazon, Shopify, and eBay stores. I enjoy researching, organizing information, and working with accuracy and attention to detail. I am a fast learner who can follow instructions, adapt to new tools, and work independently.

Skills I'm Ready to Support

* Product research
* Product listing
* Data entry
* Inventory updates
* Order processing support
* Basic spreadsheet management
* Email and chat support
* Online research

Tools & Platforms:

* Google Sheets
* Microsoft Excel
* Google Workspace
* Canva

I am organized, dependable, and always willing to learn new processes. Whether it's supporting an Amazon, Shopify, or eBay store, I am committed to providing reliable assistance and continuously improving my skills to help your business succeed.

If you're looking for a dedicated, hardworking, and coachable Virtual Assistant who is eager to grow in the e-commerce industry, I would love the opportunity to be part of your team.

Fulfillment Accountant | E-commerce Bookkeeper (Shopify)
AR / AP | Inventory Specialist | Revenue & Costing Expert | QuickBooks Pro


I help Shopify and e-commerce business owners keep their numbers accurate, organized, and decision-ready so you can focus on scaling,
not spreadsheets.


With hands-on experience in e-commerce accounting, fulfillment reconciliation, and inventory management, I specialize in translating complex Shopify data into clear, reliable financial reports using QuickBooks.

What I Do Best
- Shopify & E-commerce Bookkeeping (Daily, Weekly, Monthly)
- Order, Payout & Fulfillment Reconciliation (Shopify, payment gateways, 3PLs)
- Accounts Receivable & Accounts Payable Management
- Inventory Tracking, COGS & Reorder Point Analysis
- Revenue Recognition & Sales Reconciliation
- Expense Categorization & Chart of Accounts Setup
- QuickBooks Setup, Cleanup & Catch-Up
- Monthly Financial Reports (P&L, Balance Sheet, Cash Flow)

E-commerce Expertise

-Shopify sales & refund reconciliation
-Multiple payment gateways (Stripe, PayPal, Shopify Payments, etc.)
-Advertising cost tracking & ROAS support
-Dropshipping & fulfillment accounting


Tools I Work With

-QuickBooks Online
-Shopify
-Excel / Google Sheets
-Payment Gateways & Bank Feeds

Why Clients Work With Me

-Detail-oriented and accuracy-driven
-Understands e-commerce workflows, not just accounting
-Proactive communicator
-Confidential, reliable, and deadline-focused
-Thinks like a business partner not just a bookkeeper

If you’re looking for a Fulfillment Accountant or Shopify Bookkeeper who understands inventory, revenue, and cash flow, I’d love to support your business growth.


Let’s talk about how I can help clean, optimize, and scale your financial operations. MESSAGE ME!

Dedicated Customer Support and Logistics Professional with experience in customer service, shipment coordination, order management, and issue resolution. Skilled in managing customer inquiries across email , phone, and live chat while delivering exceptional service in fast-paced environments. Strong background in coordinating with carriers, tracking shipments, resolving delivery and billing issues, and maintaining accurate documentation and records. Proficient in CRM systems, Microsoft Office, and Google Workspace, with a proven ability to multitask, communicate effectively, and build positive relationships with customers and team me mbers. Known for being detail-oriented, adaptable, and committed to providing efficient solutions that enhance customer satisfaction and support business growth.

Basic English, Social Media Posting, Creativity, Story-writing, Data Entry, copywriting

Hi, I'm Kathleen — a dedicated E-commerce Customer Support VA with 3+ years of experience in digital operations and a strong background in Shopify store management. I help online store owners deliver fast, professional customer experiences that reduce refund rates and build lasting buyer loyalty.

What I handle for Shopify stores:
• Order tracking, cancellations, and fulfillment follow-ups
• Refund and return processing via Shopify admin
• Customer inquiries via email , live chat, and social DMs
• Dispute resolution and after-sales support
• Product listing support and inventory monitoring
• CRM management using tools like Gmail, Gorgias, Reamaze, and Freshdesk

I'm organized, detail-oriented, and thrive in fast-paced e-commerce environments. I understand that quick, empathetic responses = more 5-star reviews and repeat customers. Let's make your Shopify store known for world-class support.